AGS Wins Delphi Pinnacle Award

April 2005

In 2004, Delphi created a Pinnacle Award Program to recognize suppliers for outstanding quality performance or quality improvement. The AGS Scarborough Plant received this award at Delphi ’s first annual event, on April 29th, 2005. This is a tremendous accomplishment and is a result of the Scarborough Plant’s unrelenting customer focus on quality and process improvement. Delphi ’s requirements for recognition include:

50% improvement in non-conformances or zero-problem cases;

Zero Major disruptions

TS16949 Certification

Active in Supplier suggestion program on the Delphi Supplier Portal

Currently in favourable commercial status with Delphi commodity teams;

Delphi’s criteria include areas which align with AGS’ principles; quality across their processes and delivery ratings, effective use of technology in the Delphi Supplier portal, and an emphasis on teamwork within Delphi ’s purchasing organization. While this marks a tremendous achievement for the Scarborough facility, it also reinforces that across the company we are focusing on the right areas.

Delphi is a world leader in mobile electronics and transportation components and systems technology, and provides comprehensive product solutions to complex customer needs. With approximately 185,000 employees and operates 171 manufacturing sites, 53 customer centers and sales offices and 33 technical centers in 40 countries, Delphi offers its customers extensive technical knowledge, and a broad range of innovative solutions from components to systems and modules. Their main focus is on customer satisfaction through technology leadership, quality, world class cost levels and responsiveness. We are proud to be a supplier to such an outstanding organization.

This marks a significant step forward for AGS in our journey towards becoming SUPPLIER of CHOICE in a very competitive industry. Congratulations to the Scarborough team, and the extended AGS organization for enabling this win!

   
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